Frequently Asked Questions

What are your opening hours?
We are open Monday to Friday 8.00am - 4.30pm, Saturday 8.00am - 12.00pm. Closed on Sundays & public holidays.

Do you offer an emergency service?
Yes but only for critical breakdowns. Please refer to our contacts page for a list of emergency numbers. Please note that extra charges will apply.

What type of parts do you carry?
Through our partnerships with OEM’s, we can provide spare parts for a range of industrial, agricultural, marine & construction equipment. Please contact us for specific information for your equipment.  

Do you retail car parts & components?
No. While we do carry a wide range of maintenance supplies such as coolant, lubricants, windshield washer, fuel cleaner for diesel and gasoline vehicles we do not retail passenger vehicle and light truck parts.

Do you retail forklift parts?
Yes. We offer an extensive range of forklift parts for brands such as Nissan, Toyota, TCM and Yale. Please contact one of our representatives for a quote.  

I would like to order a part for my equipment. What information do I need to provide?
It is important to provide the model and serial number of the equipment. The parts representative may require more specific information if modifications have been made to the equipment

Do you repair hoses?
Yes. We repair and assemble hydraulic and air hoses while you wait.

Do you repair power steering hoses?
Yes. We are able to repair and replace power steering hoses for all major automotive brands.

Do you remove hoses?
No. Please seek the help of a certified mechanic to remove the hoses we will perform the repairs when the hoses are delivered to our premises. We currently do not offer onsite service.

How long is the wait?
Delivery will vary due to the nature of the repair or replacement and the type and number of hose(s), repairs will take a minimum of 5 minutes. For specific time of your repair please consult the industrial technician.

Do you carry “normal” threads?
Fittings come in many sizes and specifications, there is no such thing as a “normal” thread.

Does SDRR only repair and replace hoses?
No. We also repair and assemble hydraulic tubing, throttle and PTO cables, as well as power steering hoses and lines.

Do you carry lubricants only for industrial purposes?
While we do specialise in diesel equipment, we currently carry an extensive range of lubricants for high performance gasoline engines, passenger cars and light trucks.

Do you carry oil based coolant?
There is a common misconception that many diesel and gasoline vehicles require an “oil based coolant,” there is no such thing as an “oil based coolant.” SDRR carries a range of high quality coolant products which meet and exceed the OEM specifications. Please consult with an operations manual for your equipment for the coolant specifications required.

Do you offer cross references for filters?
Yes. We offer a comprehensive range of oil, air and fuel filters for industrial, agricultural, marine and construction equipment.

What type of payment do you accept?
We accept cash, Visa, MasterCard & debit cards. Unfortunately due to high incidence of bounced cheques we no longer accept cheques as payment.

Do you provide products outside of Barbados?
Yes. We currently provide hose and parts to customers in the OECS, we accept payment through wire transfer, Visa and MasterCard, as well as Western Union. All orders are shipped next day air freight unless otherwise specified by the customer. All shipments are sent freight collect.